Privacy Policy
Last updated: January 18, 2023
PRIVACY NOTICE - SUMMARY
This privacy notice for Inkarnate Entertainment, LLC. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at inkarnate.com, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Inkarnate Entertainment, LLC. and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not collect or process any sensitive personal information unless explicitly required by law or with your direct consent. Additionally, for users who do not provide marketing consent, no personal identifiers (such as email addresses, user IDs, or IP addresses) are stored. For tracking purposes, anonymous session-based data is collected using temporary identifiers that do not persist across sessions.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here: https://inkarnate.com/dataAccess, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Inkarnate Entertainment, LLC. does with any information we collect? Click here to review the notice in full.
PRIVACY NOTICE
This privacy notice for Inkarnate Entertainment, LLC. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at inkarnate.com, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- WHERE IS YOUR DATA STORED?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: email addresses passwords Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is currently stored by PayPal or Stripe. You may find their privacy notice link(s) here:
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We do not collect specific location data, such as GPS data. However, we collect information that approximates your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use your IP address and/or country preference in order approximate your location to provide you with a better Service experience.
You can opt out of allowing us to collect this information either by refusing access to the information on your device or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To save or protect an individual's interest. We may process your information when necessary to save or protect an individual’s interest, such as to prevent harm.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze how our Services are used so we can improve them to engage and retain users.
- Diagnose problems and/or prevent fraudulent activities.
- Understand how our users use our products and services so we can improve user experience.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
- For investigations and fraud detection and prevention.
- For business transactions provided certain conditions are met.
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
- For identifying injured, ill, or deceased persons and communicating with next of kin.
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
- If the collection is solely for journalistic, artistic, or literary purposes.
- If the information is publicly available and is specified by the regulations.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Statistical analysis. Matomo Analytics is used for statistical analysis to understand how visitors interact with our website. Matomo stores geographic location, device and browser information. With consent, Matomo stores a visitor ID in a browser cookie, which it receives with every tracked event, to accurately associate users across multiple sessions.
When you do not provide statistics consent, Matomo operates in a cookieless, anonymous mode, collecting only non-identifiable, session-based data (including geographic area, device type, and browser information, excluding browser features), without the use of cookies or persistent identifiers. In this mode, matomo generates a sessionless, non-persistant, domain-specific identifier to be used in place of a persistent visitor id. This identifier is rotated, using randomization, every 24 hours, and is not stored or associated with any other data.
Inkarnate is the sole data controller for data processed by Matomo.
Marketing effectiveness. We share data with Meta through two primary tools: Meta Pixel and the Meta Conversions API. These tools allow us to track user interactions and conversions to improve our advertising efforts. We only collect and share data with Meta when you provide explicit marketing consent.
Meta Pixel collects user interaction data directly from your browser when you visit our website, but only after you have provided marketing consent. The following data is collected without hashing:
- Full IP address: Used to track geographic location, detect fraud, and optimize ad delivery.
- Browser and Device Information: Includes browser type, operating system, screen resolution, language settings, and user-agent.
- Page Views and URLs: Meta Pixel tracks the full URL of pages you visit, including any UTM parameters (campaign source, medium, term, etc.).
- Clicks and Button Interactions: Tracks interactions with website elements like buttons, links, and form submissions.
- Referrer Information: Collects information about the website or URL that referred you to our site for traffic analysis.
- Ad Performance and Engagement: Meta Pixel tracks your engagement with ads to measure their effectiveness and optimize future campaigns.
The Meta Conversions API collects both hashed and non-hashed data directly from our server, and is only triggered after you provide marketing consent. The data includes:
- Hashed Personal Identifiers: Sensitive data such as email addresses, phone numbers, and names are hashed using the SHA-256 algorithm before being sent to Meta to protect your privacy.
- Non-Hashed Data: Data such as IP addresses, user-agent, and event data (e.g., page views, product interactions, and transaction details) is sent without hashing. This data helps Meta in ad targeting, device identification, and fraud prevention.
- Transaction and Conversion Data: Includes purchase information, such as product names, quantities, and prices, along with custom conversion events (e.g., items added to cart, checkout initiated).
- UTM Parameters and Marketing Data: We send UTM parameters to Meta to measure the effectiveness of marketing campaigns.
To prevent duplicate event tracking, we send a shared event_id with both Meta Pixel and the Meta Conversions API. Although Meta Pixel does not process hashed personal identifiers, the shared event_id allows Meta to link the data collected via the Pixel with the personal data sent through the Conversions API, potentially associating your behavior (e.g., page views, clicks) with hashed personal data (e.g., email addresses).
Both the Meta Pixel and the Meta Conversions API are activated only after you provide explicit consent for marketing cookies through our cookie consent banner. Without this consent, Meta will not collect any data via these tools. You can manage or revoke your consent at any time through the cookie settings on our website.
Meta may use this data for the following purposes:
- Ad targeting: Delivering personalized ads based on your interactions on our site.
- Ad performance measurement: Tracking whether specific ads led to conversions (e.g., purchases, signups).
- Fraud prevention: Using your IP address and device information to detect fraudulent behavior.
- Personalization: Customizing your experience across Meta's platforms based on your activity.
Inkarnate and Meta are joint data controllers for data processed by Meta Pixel and the Conversions API, as both parties independently determine purposes and means for the data.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information based on your preferences. We categorize these cookies into essential, statistics, and marketing cookies. Essential cookies are required for the functioning of the website, while statistics and marketing cookies are only activated if you provide consent.
These tracking technologies may be used to improve the performance and usability of our website, understand how you interact with it (through analytics), measure the performance of marketing campaigns and promotions, or deliver personalized advertising. We use tools like Matomo Analytics and Meta Pixel to enhance these functionalities, which are only enabled when you provide the appropriate consent.
For users who choose not to provide consent for statistics, we use Matomo's cookieless tracking (see for more details) to collect anonymous, session-based data . This data is used solely for the purpose of understanding how our website is used, and it does not include any personal identifiers, such as IP addresses or persistent cookies. All data collected in this manner is anonymized, to protect the privacy of our users.
The types of events we track include:
- Page Views: Tracks the URL of the page viewed, user role, and user type (anonymous or registered). If marketing consent is provided, UTM parameters will also be captured.
- Custom Events: We track specific actions like clicks, form submissions, and account signups. Examples include:
- add_to_cart: Tracks when an item is added to your cart, along with details about the product.
- subscription_activated: Tracks when a subscription is activated, along with the subscription plan and method of payment.
- button_click: Tracks when a button is clicked, including its location on the page and context.
Meta Pixel and Meta Conversions API: When you provide marketing consent, we use Meta Pixel to track interactions for advertising purposes. This includes page views, clicks, and user actions sent to Meta's Conversions API to better measure and refine marketing campaign performance. These tools collect data in different ways:
- The Meta Pixel collects non-personally identifiable data, such as page views, clicks, browser features (e.g., browser type, operating system, screen resolution), and the full IP address. This data is sent directly to Meta without hashing.
- The Meta Conversions API allows us to send server-side data to Meta, including personal identifiers such as email addresses, names, and geographic locations. These identifiers are hashed using the SHA-256 algorithm before being transmitted. In addition to hashed PII, the Conversions API also collects event data and other PII data that is not permitted to be hashed, such as full (non-anonymous) IP addresses, and browser user-agents.
- For more information about Meta's handling of data, please see the Conversions API Documentation and Meta's Privacy Policy.
Per Meta's recommendation, all front-end events are sent to both the Meta Pixel and the Meta Conversions API. To prevent the same event from being tracked twice across these two systems, we send a shared event_id to both the Meta Pixel and the Conversions API. This event_id helps Meta deduplicate events but also allows Meta to potentially link non-PII data collected via the Pixel with the PII sent through the Conversions API. While we do not send personal identifiers directly through the Meta Pixel, the use of a shared event_id between the Pixel and the Conversions API allows Meta to correlate user behavior (e.g., page views and interactions) with PII (e.g., hashed email addresses) sent through the Conversions API.
While most of our event tracking occurs client-side, certain events are also sent to our servers to verify their successful completion. This is important to ensure we capture critical interactions like:
- Account Signups: To verify when a user successfully completes registration.
- Subscription Activations: To confirm that a subscription has been activated after the user's interaction.
- Email Confirmations: To ensure the user's email verification is recorded.
These events are processed by Matomo regardless of consent, but if statistics consent is not provided, Matomo processes the data in anonymous mode, ensuring no personally identifiable information (PII) is stored or used.
If consent is provided, Meta may collect additional personal information, including your email address, full IP address, and browser user-agent, to enhance ad targeting and measure conversions. If marketing consent is not given, the Meta Conversions API will not process any data.
As part of our privacy-first approach, we have disabled the collection of detailed browser features (such as screen resolution, operating system, and browser type) in our tracking. This ensures that no data that could potentially be used for browser fingerprinting or device identification is collected without your consent.
Further details and specific information about how we use such technologies, how long they are stored, and how you can refuse certain cookies is set out in our Cookie Policy.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook, Google, or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
WHERE IS YOUR DATA STORED?
In Short: We store your personal data in secure locations designed to protect your privacy and ensure data security.
Primary Data Storage
We primarily store and process your data in data centers located within the United States. For certain services, data may also be stored or processed in additional locations to support website performance, backup, and redundancy. We select our storage locations carefully to comply with data protection laws and prioritize secure, encrypted storage solutions.
If you are located in the European Economic Area (EEA) or the United Kingdom, please be aware that your data may be transferred outside these regions. When such transfers occur, we implement safeguards, such as the European Commission’s Standard Contractual Clauses, to ensure that your data remains protected in line with applicable data protection laws.
Data Processed by Third-Party Providers
To enhance our services, we use trusted third-party providers, including Meta and Matomo, for data storage and processing. These providers are required to follow our instructions regarding your data and are obligated to protect it under applicable data protection laws:
- Meta: We may share certain data with Meta, such as through the Meta Pixel and Conversions API, for users who have provided marketing consent. Meta operates a global network of data centers in Asia, Europe, South America, and the United States, as well as facilities in other regions, to support its global infrastructure and improve service reliability and resilience.
- Matomo Cloud: We use Matomo Cloud for website analytics to understand how users interact with our website. With Matomo Cloud, all data is stored exclusively in data centers within the European Union, specifically in Frankfurt, Germany. This setup ensures that all analytics data remains within the EU, fully compliant with GDPR requirements.
Data Security Measures
We take appropriate measures to protect your personal data, including encryption, access restrictions, and regular security assessments. While we strive to use commercially acceptable methods to protect your personal data, please be aware that no transmission or storage system is fully secure, and we cannot guarantee its absolute security.
If you have further questions about where and how your data is stored, please contact us at [email protected].
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice: The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.
All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months: Category Examples Collected:
- Identifiers - Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
- Personal information categories listed in the California Customer Records statute - Name, contact information, education, employment, employment history, and financial information.
- Protected classification characteristics under California or federal law - Gender and date of birth.
- Commercial information - Transaction information, purchase history, financial details, and payment information.
- Biometric information - Fingerprints and voiceprints.
- Internet or other similar network activity - Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
- Geolocation data - Device location.
- Audio, electronic, visual, thermal, olfactory, or similar information - Images and audio, video or call recordings created in connection with our business activities.
- Professional or employment-related information - Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
- Education Information - Student records and directory information.
- Inferences drawn from other personal information - Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice. You may contact us at https://inkarnate.com/contact/, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
Inkarnate Entertainment, LLC. has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Inkarnate Entertainment, LLC. will not sell personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect; the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to reidentify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling of your personal information to third parties.
Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission. To exercise these rights, you can contact us at https://inkarnate.com/contact/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or via https://inkarnate.com/contact/.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that information, or delete it.
To request to review, update, or delete your personal information, please visit: https://inkarnate.com/dataAccess.
